Latest update: 01.06.2025
PATSTROY-92 AD uses cookies or similar tools on the websites it operates to enhance their performance and functionality. This policy explains how we do this.
1.What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They help the website recognise your device (a mobile phone, an office phone, a desktop computer, a laptop, a tablet). Cookies do not collect any information about documents or files located on your device. Cookies allow the website to store information about user actions and preferences (such as username, language, font size, etc.), for a certain period of time or enable other functionalities.
2.How do we use cookies?
Most browsers are set to accept all cookies by default. However, users can change their browser settings to receive notifications before cookies are stored, to accept or reject specific cookies, or to block all cookies. Users can also delete all cookies from their device at any time. Please note that any changes you make to these settings apply only to the specific browser program in which you made them. If you use different browsers or devices, you must change the settings on each browser and each device. Please refer to your browser’s help section to learn how to change your cookie settings and delete cookies. For more information about cookies – including how to see which cookies have been set and how to manage, block, or delete them – you can visit http://www.allaboutcookies.org/manage-cookies/.
3.What is an IP address (Internet Protocol Address)?
An IP address is a unique numerical label (a series of numbers separated by periods) assigned to your device each time you connect to the Internet. This number can vary depending on the computer network you use to access the Internet – for example, your home network, office network, or a public network like at an airport. An IP address enables devices and servers on the Internet to recognise and communicate with each other. On its own, an IP address does not personally identify you. It simply allows us to maintain communication with your device while you browse our website.
4.What data do we collect through our cookies?
When we use cookies, we collect the IP address of the device you use each time you visit our website. We use your IP address to ensure the website functions correctly and to support smooth navigation. We also use it to customise the website to your needs, improve your experience with our modules, maintain IT security, and perform system diagnostics. We may also share your IP address with partners who help us maintain and improve our website.
5.How do we use cookies on our website?
When you visit our website, we use cookies to ensure that you get maximum functionality. These cookies are linked to your preferences or the device you use to access our website.
By using our website, you can consent to the use of cookies that your chosen browser accepts according to its settings, customise which cookies are used, or reject their use entirely. Please note that rejecting cookies may affect the functionality of our website, your access to it, and the services we can offer. Your cookie preferences on our website will be remembered each time you visit. We will also use a cookie to store the choices you have made. This means that if you delete all your cookies, you will need to update your preferences for our website again. Similarly, if you use a different device or browser, you will need to re-state your preferences. Please note that deleting or disabling all cookies may result in limited website functionality, and some components may not be accessible or may not function properly.
Please be aware that after deleting all your cookies, you will need to renew your choices/preferences on our website.
6.Types of cookies we use
6.1. Essential Cookies (First-Party Cookies
These cookies are used only by us and are therefore called “First-Party Cookies”. They are set by the website’s server and share the same domain. These cookies are strictly necessary for the website to function as intended, to create a user session for the visitor, and to assign a user group with access to public resources on the website (e.g. text, images, etc.). We use two types of first-party cookies: session cookies and persistent cookies.
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Session Cookies are stored on your device only during a single browsing session on our website. These cookies help control how much information is shown based on your internet usage and determine how the website appears on your device (for example, language, font, colour, layout, etc.). These cookies also save your decision on the use of cookies on our website. You can set your browser to block these cookies or alert you about them; however, this may affect the functionality of some parts of our website. These cookies do not store any personal information and are deleted at the end of the user session, i.e. after our website has been closed on the respective device.
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Persistent Cookies are stored on your device for a specific, predetermined period. On our website, we use persistent cookies to display the dialog box that appears when you first visit the website, requesting your consent to our use of cookies. These cookies are automatically deleted after 90 days.
First-Party Cookies cannot be disabled in our systems. They are typically set only in response to actions you take that constitute a request for services, such as setting your privacy preferences, logging in, or completing a contact form.
6.2. Functional Cookies
These cookies enable our website to provide you with enhanced functionality and personalisation. They may be set by us or by third parties whose services we have integrated into our web pages. The purpose of these cookies is to offer you a more personalised experience based on your previous visits and choices. If you reject these cookies, some services may not function properly.
6.3. Analytics Cookies
We use these cookies to analyse and identify how visitors interact with our website. We track the IP address of your device to recognise you when you return to our website. Where possible, we combine your online behaviour data with the personal data you have previously provided to us to better understand your interests and preferences.
6.4. Third-Party Cookies
Third-Party Cookies are stored on a domain different from our website’s domain. This typically occurs when our website redirects your browser to retrieve a file, such as a JavaScript file, hosted on an external domain. These cookies are persistent cookies and will be automatically deleted after 2 years if you no longer visit https://www.patstroy.com/
6.5. Uncategorised Cookies
Uncategorised cookies are these cookies that are being analysed and haven’t been classified into a specific category based on their function or purpose.
7. Changes to the Cookie Policy
This Cookie Policy may be changed and updated to reflect our development, the evolution of our services and/or technological advancements. We will provide notice of such changes by updating this Cookie Policy and indicating the date of the last revision. We encourage users to review regularly the current version of the Cookie Policy on our website.
1. Controller
PATSTROY-92 AD (hereinafter referred to as PATSTROY-92) is a data controller. PATSTROY-92 AD is a single-member limited liability company registered in the Bulgarian Commercial Register under UIC121015330, having its seat and registered office at: 111 Arsenalski Blvd, Sofia 1421, represented by its Manager M. Eng. Gospodin Gospodinov.
2. Contact the Controller
You can contact PATSTROY-92 in one of the following ways:
- by writing to this address: 111 Arsenalski Blvd, Sofia 1421;
- on this phone number: (02) 9634341;
- at this е-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
- through this website:patstroy.com
3. Personal data we collect about you. Purposes and grounds for their processing
The website contains the following functionalities which PATSTROY-92 may use to collect and process your personal data:
3.1 Submitting an inquiry
The personal data collected and processed by PATSTROY-92 through the inquiry option ‘Send an Inquiry’ on our website are: your full name, e-mail address, company, phone number and other data you have decided to provide us with in your inquiry.
The above-mentioned personal data shall also be collected if you submit an inquiry to the e-mails listed in the Contacts section.
Your personal data shall be collected and processed:
- For the purpose of sending an answer to the inquiry you have submitted. The legal basis for processing your personal data in this case shall be your explicit voluntary consent, which we assume you have given by submitting the inquiry. PATSTROY-92 shall process your personal data only for the time required to prepare and send a response to your inquiry and for a period up to 3 months after our last correspondence with you, unless you become our customer, in which case the processing of your personal data shall be governed by the terms of the agreement signed between us.
- We may also use these data for direct marketing purposes – to inform you about the products and services offered by PATSTROY-92 or to invite you to events organised by us. In this case, the grounds for processing your personal data shall be protecting the legitimate business interests of PATSTROY-92 to present and promote its services. PATSTROY-92 shall process your personal data for this purpose until you object to, or unsubscribe from receiving our direct marketing messages at the following e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..
4. Consequences of nondisclosure of personal data
When you intend to submit an inquiry to us, the provision of your data is entirely voluntary, but when you intend to apply for a job with us, the provision of your data is obligatory.
In the event that you do not wish to provide your personal data, you will not be able to receive your desired services – we will not be able to respond to your inquiry or offer you a position at PATSTROY-92.
5. Disclosing your personal data
PATSTROY-92 shall not disclose your personal data to any third parties.
6. Your rights
In the event that you have provided personal data to PATSTROY-92, you shall have the following rights:
- Right to access to your personal data
- Right to rectification, in the event that your personal data being processed are inaccurate or incomplete.
- Right to erasure in the following cases:
1) your personal data are no longer necessary in relation to the purposes for which they have been collected or otherwise processed; or
2) you withdraw your consent on which the processing of your personal data is based; or
3) your personal data have been unlawfully processed. - Right to restriction of processing:
1) in the event that you dispute the accuracy of the personal data – for a period enabling PATSTROY-92 to verify the accuracy of your personal data; or
2) in the event that the processing of your personal data is unlawful. - Right to object to the processing of your personal data.
You have the right to withdraw your consent for processing your personal data at any time. The withdrawal of your consent shall not affect the lawfulness of processing your personal data based on consent before its withdrawal.
You can exercise all your rights mentioned above by sending a written request to the postal address of PATSTROY-92, by sending a request via e-mail or fax indicated above in item 2. Contact the Controller.
If you consider that your personal data are processed unlawfully or your rights in relation to them have been infringed, you have the right to lodge a complaint with the Commission for Personal Data Protection.
7. Changes to this Policy
1. Introduction and Scope
PATSTROY-92 AD declares its commitment to ensuring the accessibility of all its digital products and services, including the patstroy.com website, in accordance with the requirements of Accessibility Requirements for Products and Services Act (ARPSA), regulations and international accessibility standards, including the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA.
This statement covers all publicly accessible sections of the website and services offered through the website to ensure equal access to information and functionality for all users, including persons with disabilities.
2. Accessibility principles
PATSTROY-92 AD accepts and is guided by the following basic principles:
- 1.Perceptibility: Providing content that can be perceived through different sensory channels (visual, auditory, etc.).
- 2.Functionality: Providing access to all functions through multiple interaction methods, including keyboard navigation.
- 3.Understandability: Providing content and functions that are clear and easily understood.
- 4.Stability: Ensuring technological compatibility that allows the use of current and future assistive technologies.
3. Level of compliance
This website is partially compliant with WCAG 2.1, Level AA. For partial conformance, all identified non-conformances are detailed in Section IV.
4. Identified non-conformities and measures taken
4.1. Table of non-conformities
| Element | Description of the problem | Reason for non-compliance | Corrective actions | Deadline for correction |
|---|---|---|---|---|
| Hyperlink elements | Some hyperlinks rely solely on color to distinguish themselves | Limited editing capability/inaccessibility to the element | Testing alternative methods for adding the aria-label attribute | 31.12.2025 |
| Hyperlink elements on the home page | Lack of description | Empty elements from the site template that do not allow editing | Testing alternative methods for adding the aria-label attribute | 31.12.2025 |
Note: The table describes only those requirements of the standard that are not covered, partially covered, or not applicable. Fully covered requirements of the standard are not described, in accordance with the requirements for completing the declaration of conformity.
4.2. Exempt content
According to Article 15 of the ARPSA, certain content is exempt from the requirements due to excessive burden for its adaptation. This includes:
- * Old, archived material not actively used for administrative or communication purposes.
- * Content generated by third parties over which PATSTROY-92 AD has no direct control.
The website is designed to be compatible with the following most used assistive technologies:
- * the latest version of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari;
- * combined with the latest versions of NVDA 2025.1.2.
5. Preparation and methodology of the declaration
This declaration has been prepared based on:
- 1. Self-assessment: conducted by a team of internal experts using automated and manual accessibility audit tools.
- 2. Regular reviews: regular updates of accessibility assessments whenever the website changes significantly.
6. Feedback and Alerts
PATSTROY-92 AD encourages its users to provide feedback on website accessibility issues.
- * Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
- * Phone:070070700*
*The end user (initiator) of the “0700” number pays the price of the call depending on his subscription plan.
The received signals will be processed within one month of their receipt, and within the same period the response will be prepared, which will contain a description of the actions and measures taken to remedy the accessibility violation and the deadline within which the accessibility violation will be remedied, or a reasoned refusal in cases where the request is considered unfounded and unlawful.
Where the applicant has indicated an e-mail address, the reply shall be sent, signed with a qualified electronic signature certificate, and in other cases on paper, to the address indicated in the alert. Where an incorrect or non-existent address is given, the information shall be deemed to have been received from the date of sending.
7. Dispute Resolution Procedure
If the response to your alert is unsatisfactory, you may contact the Chairperson of the State e-Government Agency through the SEGA office.
A complaint should be submitted in one of the following ways:
- * to the SEGA registry at the following address: 6 Gen. Yosif V. Gurko Street, Sofia 1000;
- * electronically to This email address is being protected from spambots. You need JavaScript enabled to view it. (with the subject line: "Complaint regarding violation of website accessibility");
- * by post on paper to the address of the SEGA, 6 Gen. Yosif V. Gurko Street, Sofia 1000.
8. Date of publication and updates
Date of initial preparation of the declaration:
04.09.2025 г.
Date of annual update (revision) of the declaration:
01.08.2026 г.
Date of update of the declaration after evaluation and substantial redesign of the website or mobile app:
04.09.2025 г.
PATSTROY-92 AD strives to present its users with a website that fully meets the available accessibility standards. However, this is not always possible. If you are experiencing difficulties with the site, some content is not accessible or incomprehensible, please contact us.
User feedback, recommendations, and criticism are very important so that together we can build an even more useful and accessible website.
PATSTROY-92 AD is committed to ensuring a higher degree of accessibility by addressing any identified inconsistencies in the accessibility requirements of published information.